Legal Document

Terms & Conditions

Please read these terms carefully before using Ranksolv's services.

📍 Pittsburgh, PA 15227, USA
⚖️ Governed by Pennsylvania Law
🏢 Ranksolv — Digital Marketing Agency
01

Company Information

Ranksolv is a digital marketing agency based in Pittsburgh, Pennsylvania, providing services including SEO, PPC Advertising, Social Media Marketing, Web Development, Local SEO, and Graphic Design.

  • Company Name: Ranksolv
  • Address: 307 Spencer Ave, Pittsburgh, PA 15227, United States
  • Email: ranksolv@gmail.com
  • Phone: +1-267-798-0257
  • Website: www.ranksolv.com
02

Scope of Services

The specific scope, deliverables, timelines, and pricing for each engagement are outlined in a separate Service Agreement signed by both parties. Our services may include:

  • Search Engine Optimization (SEO) — on-page, off-page, and technical SEO
  • Local SEO — Google Business Profile optimization and local citation management
  • Pay-Per-Click Advertising — Google Ads, Facebook Ads, and related platforms
  • Social Media Marketing — content creation, scheduling, and paid campaigns
  • Web Design and Development — custom WordPress and CMS-based websites
  • Graphic Design and Brand Identity
  • Google Merchant Center and Shopping Feed Management
  • Analytics Setup, Reporting, and Conversion Tracking
03

Client Obligations

To enable Ranksolv to deliver services effectively, the Client agrees to:

  • Provide accurate, complete, and up-to-date business information as requested
  • Grant necessary access to website platforms, advertising accounts, and analytics tools in a timely manner
  • Review and approve deliverables within the agreed timeline
  • Ensure all materials provided do not infringe upon any third-party intellectual property rights
  • Promptly notify Ranksolv of any changes in business operations or goals
  • Make timely payments as outlined in the Service Agreement
Ranksolv shall not be held responsible for any delays resulting from the Client's failure to fulfill these obligations.
04

Payment Terms

  • Payment is due within 7 business days of invoice date
  • Monthly retainer fees are billed in advance at the beginning of each billing cycle
  • Project-based fees may require a deposit of up to 50% before work commences
  • All prices are in US Dollars (USD)
  • Late payments may be subject to a late fee of 1.5% per month on outstanding balances
Ranksolv reserves the right to pause or suspend services if payments remain outstanding beyond 14 days of the due date.
05

Refund Policy

  • Deposits and retainer fees are non-refundable once work has commenced
  • Refunds will not be issued for services already rendered or partially completed
  • If Ranksolv is unable to begin a paid project within 30 days of payment receipt due to our circumstances, the Client may request a full refund
  • Dissatisfaction with organic search results or advertising performance does not qualify for a refund

Refund requests must be submitted in writing to ranksolv@gmail.com within 7 days of the triggering event.

06

Results Disclaimer

Ranksolv makes no guarantee of specific results, including:

  • Specific keyword rankings on Google, Bing, or Yahoo
  • A defined number of leads, clicks, impressions, or conversions
  • Specific return on advertising spend (ROAS) or return on investment (ROI)
  • Placement in any particular search engine, directory, or platform
Digital marketing outcomes are influenced by algorithm updates, market competition, and third-party platform policies — all outside Ranksolv's control. We commit to applying industry best practices on behalf of every client.
07

Intellectual Property

7.1 Client-Owned Content

All content, logos, trademarks, and materials provided by the Client remain the sole intellectual property of the Client.

7.2 Ranksolv-Created Content

Upon receipt of full payment, ownership of creative deliverables created for the Client transfers to the Client, unless otherwise specified in the Service Agreement.

7.3 Proprietary Tools and Processes

Ranksolv's methodologies, templates, systems, and strategic frameworks remain the exclusive intellectual property of Ranksolv and are not transferred to the Client.

08

Confidentiality

Both parties agree to maintain strict confidentiality regarding all proprietary, financial, or sensitive information shared during the engagement. Neither party shall disclose such information to any third party without prior written consent, except as required by law.

This obligation remains in effect indefinitely for trade secrets, and for two (2) years for other confidential information after termination.

09

Term and Termination

  • Either party may terminate services with 30 days' written notice
  • Ranksolv may terminate immediately for non-payment or breach of these Terms
  • Upon termination, the Client is responsible for all fees incurred up to the termination date
  • Ranksolv will deliver completed work upon receipt of outstanding payments
Early termination does not relieve the Client of payment obligations for work already performed or committed third-party advertising spends.
10

Third-Party Platforms

Ranksolv may utilize platforms including Google Ads, Meta Business Suite, WordPress, Semrush, and others. The Client acknowledges that:

  • These platforms are governed by their own terms of service and privacy policies
  • Ranksolv has no control over third-party platform changes, outages, or account suspensions
  • Ad spend budgets paid to Google, Meta, etc. are separate from Ranksolv's management fees and are non-refundable
  • Platform algorithms may change at any time, potentially affecting campaign performance
11

Limitation of Liability

Ranksolv's total liability shall not exceed the total fees paid by the Client in the three (3) months preceding the event giving rise to the claim.

Ranksolv shall not be liable for any indirect, incidental, special, or consequential damages including loss of revenue, business opportunity, data, or reputational harm.

12

Indemnification

The Client agrees to indemnify and hold harmless Ranksolv from claims arising from:

  • The Client's breach of these Terms and Conditions
  • The Client's violation of any applicable law or regulation
  • Any content or materials provided by the Client that infringe upon third-party rights
  • Claims made by the Client's customers related to the Client's products or services
13

Privacy and Data Protection

Ranksolv handles all data in accordance with our Privacy Policy at www.ranksolv.com/privacy-policy. We comply with Pennsylvania's Breach of Personal Information Notification Act and applicable federal requirements.

Ranksolv does not sell or trade Client data to third parties.

14

Communication and Notices

All official communications and approvals must be made in writing via email or a designated project management platform. Verbal agreements must be confirmed in writing before implementation.

Official notices: ranksolv@gmail.com or 307 Spencer Ave, Pittsburgh, PA 15227, United States.

15

Governing Law and Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Pennsylvania. Disputes are subject to the exclusive jurisdiction of courts in Allegheny County, Pennsylvania.

Both parties agree to attempt good-faith negotiation for at least 30 days before initiating any legal proceedings.
16

Modifications to These Terms

Ranksolv reserves the right to update these Terms at any time. Clients will be notified of material changes at least 14 days before they take effect. Continued use of our services constitutes acceptance of updated Terms.

17

Entire Agreement

These Terms and Conditions, together with any applicable Service Agreement or Statement of Work, constitute the entire agreement between Ranksolv and the Client and supersede all prior discussions or agreements, whether written or verbal.

18

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19

Waiver

Failure by Ranksolv to enforce any right or provision of these Terms shall not constitute a waiver. Any waiver must be in writing and signed by an authorized representative of Ranksolv.

20

Contact Us

  • Email: ranksolv@gmail.com
  • Phone: +1-267-798-0257
  • Address: 307 Spencer Ave, Pittsburgh, PA 15227, United States
  • Website: ranksolv.com/contact-us

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